Case Study
Challenge
Lifelong Evanston resident Sam Mack wanted to find a permanent home for his bike shop.
Solution
Byline Bank found solutions to help keep his business stay in the neighborhood.
We chose to bank with Byline Bank because they are local. They’re within our communities, and we love being able to support businesses that support us.
We made the decision to go with Byline for our PPP loan and it was a great decision—they gave us great customer service and really held our hand to walk us through the process. We are so thankful for Joanne and Byline!!!
To say that I was dumbfounded by the level of customer service that I received is a complete understatement. I wasn’t even a customer until this afternoon. But, it didn’t matter. You all pulled together as a team to help me, without reservation.
We believe that small businesses and community organizations are the heart of our community and we want our neighborhoods to grow. We’re invested in your success, and will work with you to make it happen. That means:
From business accounts and treasury management, to your financing needs–we’re here for you. We can’t wait to help you write your story.